- Postage & Returns
Postage & Returns
Now don't worry!
We understand that while they always look great on the screen, they don't always suit your face. If for any reason you are not 100% happy just return them to us within 14 days of purchase for a full refund OR you can exchange them for another style provided you have not had lenses fitted (see below)...
Unfortunately once your frames have been fitted with prescription lenses they cannot be returned under our 14 day returns policy. This is because we have extremely limited stock of our genuine vintage frames and once your prescription has been fitted they have been personalised.
So, try before you buy!
We would hate for you to be stuck with glasses you are not 100% happy with, so why not buy your frame first and we'll pop it in the post for you to try. You can then send the frame back and pay for your lenses to be fitted when you are sure they're the ones for you.
FREE WORLDWIDE POSTAGE Title says it all really...
For our lovely overseas customers...
All refunds are made in good old UK pounds stirling. We are not responsible for any fluctuations in the exchange rate between purchase & refund dates.
OFFICES 3 & 4
The Station House
Telephone 0044 (0)1434 221204 10 - 4 weekdays.